Assistant Property Manager (APM)

Elm Grove Companies; Rochester (NH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly performance-based bonuses

401(k) with company match

Health and dental insurance

Supportive and flexible work environment

Job summary

Elm Grove Companies is looking for a seasoned Assistant Property Manager in the Rochester, NH area to oversee daily operations of properties. The ideal candidate has experience in property management, preferably with LIHTC certification. This role ensures compliance with regulations while maximizing financial performance and delivering exceptional service to residents.

The successful applicant will be responsible for rent collection, tenant placement, and providing outstanding customer service, fostering a supportive work environment.

Qualifications

• Minimum 2 years of experience in property management.
• Strong understanding of compliance and HUD guidelines.
• Proven ability to market and lease properties.

Responsibilities

• Ensure compliance with LIHTC and housing regulations.
• Manage rent collection and financial reporting.
• Deliver excellent customer service to residents.

Skills

Property management experience

Compliance knowledge

Customer service

Interpersonal skills

Marketing and leasing strategies

Education

LIHTC certification or equivalent

Tools

Property management software (e.g., Appfolio)

Job description

We are currently seeking a seasoned Assistant Property Manager to oversee the daily operations of a designated portfolio of properties in the Rochester, NH area. The ideal candidate will have experience in property management, with LIHTC (Low Income Housing Tax Credit) experience highly desired but not required. This role plays a vital part in maintaining property compliance, maximizing financial and operational performance, and delivering exceptional service to residents.

Our Culture & Values

At Elm Grove Companies, our values aren’t just words — they’re how we work every day. We lead with Respect, collaborate through Synergy, take Accountability for our actions, show up with Dependability, and embrace a Growth Mindset in everything we do.

We expect every team member to live these values daily — in how they communicate, solve problems, and support one another. We offer freedom to think, create, and contribute without micromanagement, and we hold each other to a high standard of ownership and integrity.

If these values align with how you work and who you are, we want to talk with you.

Key Responsibilities

• Ensure compliance with LIHTC and other applicable housing regulations
• Manage rent collection, financial reporting, and delinquency resolution
• Coordinate tenant placement, renewals, and retention strategies
• Maintain and monitor property condition and curb appeal
• Communicate regularly with property owners and stakeholders
• Deliver outstanding customer service to residents, addressing concerns promptly
• Assist in budget preparation and monitor monthly financial performance
• Work closely with leasing, maintenance, bookkeeping, and administrative teams to achieve portfolio goals

Qualifications

• Minimum 2 years of experience in property management
• LIHTC experience and certification (Tax Credit Specialist or equivalent) preferred
• Strong understanding of compliance, tenant income certification, and HUD guidelines
• Excellent interpersonal and communication skills
• Proven ability in marketing and leasing strategies
• Familiarity with property management software (e.g., Appfolio) preferred

What We Offer

• Quarterly performance-based bonuses
• 401(k) with company match
• Health and dental insurance
• A supportive, fun, and flexible work environment