Bilingual Office Administrator - Spanish/English Support

Behavioral Framework, LLC; United States; On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Annual CEU stipend

PTO + paid holidays

Health, dental, vision plans

401(k) with employer contributions

Job summary

Behavioral Framework, LLC in Rockville is seeking an Office Administrator for our ABA team to support scheduling, front desk, and daily operations. The role is in-person Monday to Wednesday with bilingual fluency in Spanish and English required.

You will manage clinic schedules, greet visitors, handle calls, maintain records in scheduling software and assist with onboarding, inventory, and general admin duties to keep the clinic running smoothly.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish - required.
• 1-3 years of administrative or customer service experience required.
• Experience in healthcare scheduling, preferably ABA or behavioral health, preferred.

Responsibilities

• Manage daily clinic schedules including processing staff and client cancellations.
• Coordinate coverage for client sessions and arrange alternate work assignments.
• Maintain appointment records in Scheduling Software with proper time labels.
• Monitor schedule adherence and communicate changes to caregivers and staff.
• Welcome visitors, answer phones, and direct inquiries to appropriate parties.
• Maintain security and handle deliveries; assist with onboarding and daily admin tasks.
• Handle opening/closing procedures and provide ongoing clinic support.

Skills

Bilingual in Spanish

Microsoft Office

Google Suite

Scheduling software

EHR/EMR systems

Tools

Scheduling software

EHR/EMR systems

Job description

Behavioral Framework, LLC in Rockville is seeking an Office Administrator for our ABA team to support scheduling, front desk, and daily operations. The role is in-person Monday to Wednesday with bilingual fluency in Spanish and English required.

You will manage clinic schedules, greet visitors, handle calls, maintain records in scheduling software and assist with onboarding, inventory, and general admin duties to keep the clinic running smoothly.