Bilingual Mortgage Collections Specialist

autoMHatic Financial; Wayne (PA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Life Insurance

Paid time off

Vision Insurance

401K

Job summary

autoMHatic Financial is looking for a dedicated Collections Associate in Wayne, PA, to manage calls to customers and collect overdue payments. The ideal candidate will be bilingual in Spanish and have experience in collections or call centers.

This full-time position offers a salary range of $17.00 to $20.00 per hour plus incentives and includes benefits such as health and dental insurance and a 401K plan.

Qualifications

• Bilingual – must speak Spanish.
• Previous experience in collections or call center preferred.
• Knowledge of the mortgage banking industry is a plus.

Responsibilities

• Call past-due customers to collect payments.
• Ensure compliance with applicable laws and regulations.
• Resolve customer inquiries and complaints in a timely manner.

Skills

Bilingual – Spanish speaking

Effective written and verbal communication skills

Attention to detail and accuracy

Organizational skills

Proficiency in Microsoft Office

Education

High School Diploma

College Degree (preferred)

Tools

Microsoft Office (Word, Excel, Outlook)

Digital platforms used in mortgage banking

Job description

autoMHatic Financial is looking for a dedicated Collections Associate in Wayne, PA, to manage calls to customers and collect overdue payments. The ideal candidate will be bilingual in Spanish and have experience in collections or call centers.

This full-time position offers a salary range of $17.00 to $20.00 per hour plus incentives and includes benefits such as health and dental insurance and a 401K plan.