Bilingual Mobile Sales Associate - Tech & Service

T-Mobile; Grand Junction (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring for a Mobile Associate role in Grand Junction, CO. You will support retail operations, engage customers, and facilitate their technology and service needs in a fast-paced environment.

You’ll build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to showcase network coverage. Training is provided, with on-the-job training pay during the initial period.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties or projects may be assigned by management as needed.

Skills

Customer Service

Communication

Sales

Multitasking

Change Agility

Customer Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate role in Grand Junction, CO. You will support retail operations, engage customers, and facilitate their technology and service needs in a fast-paced environment.

You’ll build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to showcase network coverage. Training is provided, with on-the-job training pay during the initial period.