Bilingual Mobile Sales Associate - Retail

T-Mobile US Inc.; Holly Springs (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k)

Paid time off

Job summary

at T-Mobile USA, the Mobile Associate role focuses on engaging customers in a fast-paced retail setting, delivering tailored technology and service solutions while building lasting relationships. You’ll demonstrate network benefits, complete product training, and support team initiatives through proactive service.

The position starts with hourly pay, training incentives, and a path to higher earnings as you grow into a Mobile Expert role, with stock grants and a broad benefits program that

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Education

High School Diploma/GED

Job description

at T-Mobile USA, the Mobile Associate role focuses on engaging customers in a fast-paced retail setting, delivering tailored technology and service solutions while building lasting relationships. You’ll demonstrate network benefits, complete product training, and support team initiatives through proactive service.

The position starts with hourly pay, training incentives, and a path to higher earnings as you grow into a Mobile Expert role, with stock grants and a broad benefits program that