Bilingual Merchant Consultant

Universal Processing LLC; Houston (TX); On-site; USD 43,524 - 48,356; Full time

Benefits offered by this job

On-the-job paid training

Medical, vision, and dental coverage

Generous PTO

401k

Uncapped commission and generous bonuses

Job summary

Universal Processing LLC in Houston is seeking a Merchant Consultant who will serve as the first point of contact to clients, introducing business solutions. The role demands fluency in Thai or Spanish, along with strong sales and customer service experience.

The position offers a monthly salary of $3,900 during probation, increasing to $4,333 post-probation. Employees also receive benefits such as medical coverage, generous PTO, and uncapped commissions.

Qualifications

• Must be authorized to work in the US.
• Strong bilingual proficiency in English and Thai or Spanish is required.
• 2-4 years of sales and/or customer service experience required.

Responsibilities

• Generates leads and cold-calls potential clients.
• Conducts in-person meetings to determine customer needs.
• Performs pricing analysis and initiates proposals.

Skills

Bilingual proficiency in English and Thai or Spanish

Strong communication skills

Critical thinking

Detail-oriented

Analytical abilities

Sales experience

Customer service experience

Education

High school degree or equivalent

Bachelor’s degree in relevant field

Job description

This role is intended for Thai OR Spanish fluent speakers. Are you ready to go uP?

Compensation

This is an exempt position, with a monthly salary of $3,900 during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $4,333 per month.

Role Summary

The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. This is a sales position.

Benefits

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You are given one month on-the-job paid training
• You get medical, vision, and dental coverage, generous PTO, and 401k
• You earn uncapped commission and generous bonuses

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions.
• Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly.
• Follows up with potential merchants by reviewing products and services features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Navigates potential lead sources; develops and maintains new lead sources.
• Develops new sales opportunities within the existing client base.
• Builds and maintains relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Strong bilingual proficiency in English AND Thai OR Spanish is required; must be able to read and write.
• High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is a plus.
• 2-4 years of sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Strong desire to succeed in a competitive market and self-motivated.
• Able to work independently and driven by results.

At Let’s Go uP, we are an equal employment opportunity employer.