Bilingual Member Service Specialist — Spanish

ICCU; Idaho Falls (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Matching 401K

Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Life Insurance

Awesome Culture

Job summary

ICCU's Broadway Branch in Idaho Falls is seeking a friendly Member Service Specialist fluent in Spanish to assist members with everyday transactions, answer questions, and promote Credit Union services. You will be a front-line, member-facing representative delivering a welcoming, service-focused experience.

The role requires accurate cash handling, adherence to policies, and a commitment to member financial wellness. On-site position with opportunities to grow within a supportive team culture.

Qualifications

• Customer service or relevant experience preferred.
• Strong attention to detail and accuracy in handling transactions.
• Good verbal and written communication skills; able to work independently and in a team.

Responsibilities

• Provide member-facing service for financial transactions and cross-sell services.
• Balance teller cash drawer and handle daily deposits accurately.
• Promote and explain Credit Union products and services to members.
• Maintain confidentiality of member information and adhere to policies.

Skills

Customer Service

Cash Handling

Communication Skills

Attention to Detail

Education

High School Diploma or GED

Job description

ICCU's Broadway Branch in Idaho Falls is seeking a friendly Member Service Specialist fluent in Spanish to assist members with everyday transactions, answer questions, and promote Credit Union services. You will be a front-line, member-facing representative delivering a welcoming, service-focused experience.

The role requires accurate cash handling, adherence to policies, and a commitment to member financial wellness. On-site position with opportunities to grow within a supportive team culture.