Bilingual Member Service Rep (Spanish) - Hybrid Call Center

Canvas Credit Union; Lone Tree (CO); Hybrid; USD 27,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Dental

Life Insurance

401k with company contribution

Paid Vacation

Paid Sick Time

Paid Holidays

Wellness Day

Tuition Reimbursement

Loan discounts

Job summary

Canvas Credit Union in Lone Tree, CO seeks a Bilingual (Spanish) Member Service Representative for a hybrid call center role. The position offers flexible shifts, robust benefits, and ongoing opportunities within a supportive culture.

You will learn member needs, educate on financial products, and process a variety of transactions with care and professionalism. This role emphasizes service excellence and growth within the organization.

Qualifications

• Passion for helping others and delivering great service.
• Desire for a long-term career in financial services.
• Understanding of financial products and services, similar to a Relationship Banker.

Responsibilities

• Learn about members and hear their situations to provide guidance.
• Educate members on ways Canvas can help them afford life.
• Process transactions accurately and professionally, including transfers and payments.
• Handle advanced transactions like IRAs, CDs, and wire transfers, and resolve disputes.
• Grow with the company by staying current on financial trends and products.

Skills

Bilingual Spanish

Customer service

Communication

Job description

Canvas Credit Union in Lone Tree, CO seeks a Bilingual (Spanish) Member Service Representative for a hybrid call center role. The position offers flexible shifts, robust benefits, and ongoing opportunities within a supportive culture.

You will learn member needs, educate on financial products, and process a variety of transactions with care and professionalism. This role emphasizes service excellence and growth within the organization.