Bilingual Member Loyalty Advocate (EN/ES)

Oportun; Fontana (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSAs

Paid time off

401(k)

Job summary

Oportun in Fontana, CA is hiring a Bilingual English and Spanish Member Loyalty Representative to warmly welcome members, process transactions, and support outreach at stores and events.

You will educate communities about Oportun’s affordable financial services, meet daily goals, and engage with local businesses to increase awareness. This role requires weekend availability, outdoor work, and reliable attendance.

Qualifications

• Bilingual (English/Spanish) required.
• Outgoing, sales-focused and enjoys talking with people.
• Available to work weekends with rotating schedule.
• Willing to work outdoors year-round.
• Regular, reliable attendance.

Responsibilities

• Welcome members with warm greetings and provide quality service.
• Process transactions accurately while protecting member information.
• Outreach at stores, partner locations, and community events over 50% of time.
• Assist with applications and educate members about products.
• Light housekeeping and basic computer use for administrative tasks.

Skills

Bilingual English/Spanish

Sales-oriented

Customer service oriented

Job description

Oportun in Fontana, CA is hiring a Bilingual English and Spanish Member Loyalty Representative to warmly welcome members, process transactions, and support outreach at stores and events.

You will educate communities about Oportun’s affordable financial services, meet daily goals, and engage with local businesses to increase awareness. This role requires weekend availability, outdoor work, and reliable attendance.