Bilingual Member Loyalty Specialist (English/Spanish)

Oportun-; Fontana (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) retirement plan

Volunteer time off

Job summary

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative in Fontana, CA. This full-time role focuses on delivering a welcoming member experience, educating customers about Oportun’s services, and processing transactions while safeguarding member information.

Responsibilities include engaging with communities, conducting outreach, building relationships with local businesses, and supporting store operations.

Qualifications

• Bilingual English/Spanish required.
• Outgoing, sales-focused and enjoys speaking with people.
• Willing to work weekends with a rotating schedule.
• Reliable and consistent attendance.
• Willing to work outdoors year-round.
• Ability to lift up to 25 pounds.
• Basic computer skills and ability to operate office equipment.

Responsibilities

• Greet members and provide quality service.
• Process transactions following policies and protect member information.
• Work independently or with a team to exceed daily goals.
• Engage in outreach to educate potential members at stores and events.
• Light housekeeping and store upkeep.
• Use tablets/iPads for servicing members.

Skills

Bilingual

Sales oriented

Customer service

Attendance reliability

Outdoor work

Tech literacy

Team communication

Job description

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative in Fontana, CA. This full-time role focuses on delivering a welcoming member experience, educating customers about Oportun’s services, and processing transactions while safeguarding member information.

Responsibilities include engaging with communities, conducting outreach, building relationships with local businesses, and supporting store operations.