Bilingual Medical Scheduler — Schedule, Pre-Register & Communicate

RadNet; Port Saint Lucie (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

RadNet in Port Saint Lucie, FL is seeking a Bi-Lingual Scheduler to join our radiology team. The role involves scheduling, rescheduling and canceling patient exams, along with pre-registration and document handling, for English or another language you are fluent in.

You will communicate with patients, providers and staff, enter data into RIS, and ensure accurate scheduling while maintaining professionalism and confidentiality.

Qualifications

• Proficiency in using a personal computer and Microsoft Office.
• Effective organizational skills and attention to detail.
• Demonstrate a high level of integrity, confidentiality and business ethics.
• Must be able to type fluently in English while speaking with callers in either language.
• Knowledge of medical terminology in both languages.

Responsibilities

• Displays excellent communication skills and telephone etiquette.
• Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
• Answers incoming and places outgoing calls in a courteous and professional manner—identifies self and company.
• Places calls to referring physicians for patients expressing difficulty with scheduling.
• Maintains self-control when dealing with difficult patients and situations.
• Shows care and compassion for all callers.
• Maintains good rapport with referring physicians, secretaries and clinical site staff.
• Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Updates account information at the point of scheduling.
• Properly schedules all procedures.

Skills

Bilingual (English/Spanish)

Scheduling

Customer service

Microsoft Office

Tools

RIS

EMR

Job description

RadNet in Port Saint Lucie, FL is seeking a Bi-Lingual Scheduler to join our radiology team. The role involves scheduling, rescheduling and canceling patient exams, along with pre-registration and document handling, for English or another language you are fluent in.

You will communicate with patients, providers and staff, enter data into RIS, and ensure accurate scheduling while maintaining professionalism and confidentiality.