Bilingual Medical Records /Intake Coordinator

Adecco; Guaynabo (PR); Remote; USD 15,000 - 21,000; Full time

Benefits offered by this job

Weekly paycheck

Aspire Academy access

Job summary

Adecco is assisting in the search for a Bilingual Medical Record Mgmt /Intake Coordinator in San Juan, PR. You will support concurrent and appeals intake, data entry, and communication with clients and payors from a remote setting.

Requires English/Spanish bilingualism and HIPAA-compliant practices. The role is a 6-month contract with potential extension, with a flexible schedule across Mon–Sun shifts and a weekly paycheck.

Qualifications

• Required: High School Diploma or GED.
• Preferred: Medical Billing/Coding Certification or related certifications.
• Bilingual in English and Spanish, ALTA Testing required.
• Must have open schedule availability.
• Understand confidentiality and HIPAA compliance.
• Proven knowledge of insurance appeal processes.
• Proficient with Microsoft Office (Word, Excel, Outlook, Teams) and multiple software systems.
• Excellent verbal and written communication skills.

Responsibilities

• Enter demographic and clinical data into the clinical database for concurrent and appeals intake.
• Electronically access client clinical systems to obtain data and enter case recommendations.
• Document, prepare, data enter, index and quality control related documents for retrospective appeals intake.
• Place telephonic calls to provide case updates and recommendations to clients and payors.
• Maintain integrity, accuracy and organization of retrospective and concurrent documents.
• Communicate with concurrent/retrospective teams, vendors and OPAS support as needed.
• Monitor daily workflow and adapt to changing priorities and hours.

Skills

Customer service

Interpersonal skills

Attention to detail

Time management

Problem-solving

Telephone etiquette

Administrative tasks

Education

High School Diploma or GED

Medical Billing/Coding Certification

Job description

Job Summary

Adecco is currently assisting one of its clients in the search for a Bilingual Medical Record Mgmt /Intake Coordinator in San Juan, PR.

This employee will be part of the Intake Operations team covering areas of concurrent intake, appeals intake, and support services, based on business needs.

Our ideal candidate for this Intake Coordinator must have/must be able to:

• Enter demographic and clinical data into the clinical database for both concurrent intake and appeals intake, as assigned.
• Electronically access client clinical systems to obtain data as well as enter case recommendations into the client system, assisting with document retrieval and troubleshooting from client/vendor systems as needed.
• Documentation, preparation, data entry, indexing, and quality control of documents related to retrospective appeals intake.
• Assist in placing telephonic calls to provide case updates and/ or recommendations to clients and payors.
• Maintain the integrity, accuracy, and organization of retrospective and concurrent related documents.
• Communicate with the concurrent and retrospective teams, vendors, and the OPAS application support teams as needed.
• Monitor daily workflow for changing priorities, maintaining flexibility with responsibilities and hours, multi-tasking if needed.
• Perform other related duties as assigned.

Education/Certification Requirements:

• High School Diploma or GED equivalent
• Medical Billing/Coding Certification or related certifications preferred.

Experience requirements for this Intake Coordinator:

• 1+ years of experience with medical record management or medical billing (healthcare information).
• Proven knowledge of office procedures and phone use.
• Bilingual in English and Spanish *ALTA Testing Required.
• MUST have open schedule availability.
• Understand confidentiality and HIPAA compliance.
• Proven knowledge of insurance appeal processes.
• Excellent organizational skills with the ability to analyze and improve processes.
• Able to operate calmly and efficiently in a high volume, intense atmosphere that maintains a very low margin of error.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) and ability to navigate multiple software systems.
• Excellent verbal and written communication skills.
• Friendly, with a professional demeanor and dependable.
• Ability to work independently and as part of a team.

Required Skills

• Customer service orientation
• Strong interpersonal skills
• Attention to detail
• Time management
• Problem-solving skills
• Professional telephone etiquette
• Administrative and clerical skills

What’s in this position for you?

• Pay: $13.25 / Hr
• Contract Temp - 6 mos. with possiblity of extension.
• REMOTE - San Juan, PR
• Mon–Sun | 6a.m. - 12 a.m. (8 hr shift will be within the listed hours of operation (MUST have schedule flexibility)
• Weekly paycheck
• Dedicated Onboarding Specialist & Recruiter
• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Remote Medical Record Mgmt/Intake Coordinator role is being recruited for by one of our Virtual Delivery Team and not your local Branch.

Pay Details: $13.25 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance