Bilingual Medical Receptionist (Spanish–English) – Day Shift

Trinity Health Mid-Atlantic; Wilmington (DE); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage (On

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

And more!

Job summary

Trinity Health Mid-Atlantic is seeking a bilingual Medical Receptionist for Center of Hope Family Practice in Wilmington, DE. The role focuses on scheduling, patient check-in, and front-desk support in a busy primary care setting.

Responsibilities include greeting patients, scheduling, eligibility checks, and managing patient accounts. The position offers a stable full-time schedule with no weekends or holidays and benefits upon hire.

Qualifications

• High School diploma or equivalent required.
• 1+ years of experience working as an administrative assistant or in a relevant role.
• Excellent communication skills.
• Must be bilingual English- Spanish.
• Friendly and compassionate disposition.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Dedication to maintaining confidentiality of all patient records.
• Multi-tasking, Flexibility, Attention to Detail, Word Processing, Professionalism, Quality Focus

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Schedules appointments
• Check patient eligibility
• Answers multi line telephones and retrieves accurate messages
• Process referrals
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collects payments according to insurance requirements
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Performs other related duties as required. Call patients with normal results or orders as directed by provide
• Medical responsibilities include but are not limited to Take patient's blood pressure, weight and height, collect urine specimen if necessary, assist Provider with any exam room procedures when necessary.
• Contributes to team effort by accomplishing related results as needed.

Skills

Bilingual English-Spanish

Excellent communication

Organizational skills

Interpersonal communication

Teamwork

Multi-tasking

Education

High School diploma or equivalent

Job description

Trinity Health Mid-Atlantic is seeking a bilingual Medical Receptionist for Center of Hope Family Practice in Wilmington, DE. The role focuses on scheduling, patient check-in, and front-desk support in a busy primary care setting.

Responsibilities include greeting patients, scheduling, eligibility checks, and managing patient accounts. The position offers a stable full-time schedule with no weekends or holidays and benefits upon hire.