Bilingual Medical Receptionist

Txhealthcare; Willow Park (TX); Sur place; USD 20 664 000 - 30 307 000; Plein temps

Résumé du poste

Texas Health Care PLCC is seeking a friendly Medical Receptionist to be the first point of contact for patients, staff, and visitors. You will greet patients, schedule appointments, manage calls, and maintain accurate patient records with discretion and professionalism.

The role requires familiarity with EMR systems, medical terminology, and insurance verification. Strong customer service and organizational skills are essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience as a medical receptionist or in a similar role preferred.
• Knowledge of medical terminology, procedures, and insurance verification.
• Proficiency with EMR systems and scheduling tools.
• Strong customer service and communication skills, both written and verbal.
• Ability to multitask and stay organized in a fast-paced environment.

Responsabilités

• Greet patients and visitors warmly and professionally.
• Answer and manage incoming phone calls and direct as needed.
• Schedule appointments and maintain calendars for medical staff.
• Verify patient demographics and insurance information; update records as necessary.
• Collect copayments and process payments accurately and confidentially.
• Maintain a tidy, welcoming reception area and coordinate patient flow.
• Assist with administrative tasks such as filing, faxing, and scanning documents.
• Collaborate with medical staff to ensure smooth operations and HIPAA compliance.

Connaissances

Customer service

Communication skills

Multitasking

HIPAA compliance

EMR systems

Formation

High school diploma or equivalent

Outils

EMR software

Scheduling software

Description du poste

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We are seeking a professional and compassionate Medical Receptionist to join our healthcare team. As the first point of contact, you will provide exceptional customer service to patients, staff, and visitors. Your main responsibilities will include greeting patients, scheduling appointments, managing phone calls, and maintaining patient records. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet patients and visitors in a warm and friendly manner, ensuring a positive experience
• Answer and manage incoming phone calls, including screening and directing calls as appropriate
• Schedule appointments and maintain updated calendars for medical professionals
• Verify patient demographics and insurance information and update records as necessary
• Collect copayments and process payments, ensuring accuracy and confidentiality
• Maintain tidy and organized reception area, ensuring a professional and welcoming atmosphere
• Coordinate patient flow and ensure timely check-ins and check-outs
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Collaborate with medical staff and other administrative personnel to ensure smooth operations
• Adhere to HIPAA regulations and maintain patient confidentiality at all times

Qualifications:

• High school diploma or equivalent
• Proven experience as a medical receptionist or in a similar role
• Knowledge of medical terminology, procedures, and insurance verification
• Proficient in using electronic medical record (EMR) systems
• Strong customer service and communication skills, both written and verbal
• Excellent multitasking and organizational abilities
• Ability to work well under pressure in a fast-paced environment
• Attention to detail and accuracy in managing patient records and processing payments
• Familiarity with medical coding and billing practices is a plus
• Ability to maintain confidentiality and exercise discretion

We offer competitive compensation packages and benefits, as well as opportunities for professional growth and development. If you are a dedicated and enthusiastic individual looking to contribute to a dynamic healthcare team, we would love to hear from you.