Department Assistant, Undergraduate Admissions

Academy of Art University; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Academy of Art University is looking for a proactive Department Assistant for their Admissions team. This full-time, remote position involves multitasking and ensuring smooth operations while providing high-caliber customer service. Responsibilities include supporting admissions processes, utilizing database management, and ensuring timely communication with students.

Benefits

Health insurance

401k options

Paid vacation

Paid holidays

Paid sick leave

Commuter benefit program

Tuition-free undergraduate course each semester

Qualifications

• Minimum two years professional experience in an administrative capacity.
• Excellent verbal and written communication skills.
• Self-starter with ability to manage multiple priorities.

Responsibilities

• Provide support to all Admissions departments as assigned.
• Execute all processes and procedures to ensure smooth operation.
• Maintain departmental spreadsheets and reports accurately.

Skills

Communication skills

Multitasking

Dependability

Customer service

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow. Apply here for your next career!

Do you excel at multitasking? Are you dependable and organized? Do you enjoy planning events and meetings? Academy of Art University is looking for a proactive self starter Department Assistant to join our Admissions team. The Admissions team at Academy of Art University engage with prospective students, and their families , by phone and email daily.They answer questions regarding the University’s schools of learning and provide guidance regarding the enrollment process.

The primary responsibility of the Department Assistant is to ensure all processes for the Admissions department areas are executed with a high level of customer service and student-centric yet professional demeanor, as established by the University and Admissions management team.

This is a rewarding, full-time, entry level, fully remote role.

Responsibilities:

• Provide support to all Admissions departments as assigned by the Senior Vice President of Admissions
• Execute all processes and procedures to ensure smooth operation
• Practice strong follow-through in connecting students with applicable representatives of multiple departments
• Utilize database management software to run reports/queries to support day-to-day operations of the Admissions team(s) as needed
• Maintain departmental spreadsheets and reports in an accurate and timely manner
• Process withdrawals and registrations to support all Admissions departments as needed
• Monitor department email inbox(es), forwarding emails as appropriate
• Assist the Admissions management team with document management for internal and student use
• Accurately utilize database management to support department processes
• Complete all paperwork, reports and logs accurately in a timely manner

Requirements:

• Minimum two years professional experience in an administrative capacity.
• Must be able to work in a fast paced and deadline-driven environment.
• Possess excellent verbal and written communication skills.
• Be a self-starter, work well independently and in a team environment and manage multiple priorities with ease.
• Have a friendly, outgoing and supportive approach. Demonstrate commitment to providing quality customer service.
• Must be highly dependable and adaptable.
• Strong proficiency in MS Word, Excel, Outlook and PowerPoint and have knowledge of social media management.

Compensation: $17.00 to $20.00 per hour (based on experience and location )

Benefits:

Academy of Art University offers full-time employees health insurance, 401k options, paid vacation and paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.

Application Deadline: June 16, 2025

Academy of Art University is based solely in San Francisco, California. This job opportunity may be available for remote work from a predesignated location within the contiguous United States.

Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at [e-mail].