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Patient Service Representative - Experienced Medical Receptionist - Pain and Spine - BILINGUAL [...]

Granger Medical Clinic

West Jordan (UT)

On-site

USD 10,000 - 60,000

Full time

9 days ago

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Job summary

A leading company in healthcare is seeking a dedicated Patient Service Representative for their Pain and Spine department. This full-time role requires experienced bilingual candidates fluent in English and Spanish, responsible for greeting patients, scheduling appointments, and providing exceptional customer service in a fast-paced environment. Ideal candidates will demonstrate compassion and excellent communication skills while supporting daily clinic operations across West Jordan and Cottonwood Heights locations.

Benefits

Vision
Dental
Medical
Sick Leave
Paid Time Off
Life Insurance
Paid maternity Leave
Tuition Reimbursement
Short- and long-term Disability
Employee Assistance Program (EAP)
Health Savings and Flexible Spending Accounts
401(k) with a Company Match

Qualifications

  • Bilingual in English and Spanish.
  • Previous medical billing/office experience preferred.
  • Professional phone manner.

Responsibilities

  • Greet patients presenting for medical services in a courteous manner.
  • Schedule appointments according to established procedures.
  • Communicate professionally with physicians and patients about their scheduling needs.

Skills

Communication
Customer Service
Multi-tasking

Education

High School Graduate or equivalent

Job description

Patient Service Representative - Experienced Medical Receptionist - Pain and Spine - BILINGUAL - West Jordan and Cottonwood Heights - Full-Time

Join to apply for the Patient Service Representative - Experienced Medical Receptionist - Pain and Spine - BILINGUAL - West Jordan and Cottonwood Heights - Full-Time role at Granger Medical Clinic

Patient Service Representative - Experienced Medical Receptionist - Pain and Spine - BILINGUAL - West Jordan and Cottonwood Heights - Full-Time

3 days ago Be among the first 25 applicants

Join to apply for the Patient Service Representative - Experienced Medical Receptionist - Pain and Spine - BILINGUAL - West Jordan and Cottonwood Heights - Full-Time role at Granger Medical Clinic

Granger Medical Clinic has an immediate opening for an experienced full-time Patient Services Representative in our Pain & Spine department at our West Jordan and Cottonwood Heights locations (will work at both).

This position requires someone fluent in English and Spanish.

Overview

  • The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential. Ability to speak Spanish is preferred.

Knowledge, Skills, And Experience

  • High School Graduate or equivalent.
  • Previous medical billing / office experience preferred.
  • Experience in scheduling appointments.
  • Professional phone manner.
  • Excellent customer service, communication, multi-tasking and organizational skills.
  • Must be a team player and enjoy working with people.
  • Must be able to read, understand and communicate in English and Spanish.

Essential Functions And Duties

  • Greet patients presenting for medical or other services in a courteous manner.
  • Answer telephones in a professional manner.
  • Scheduling appointments in accordance with established procedures.
  • Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
  • Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
  • Other duties as assigned.

Physical Requirements And Working Conditions

  • Sedentary work, requiring lifting up to 10 lbs
  • Repetitive motion associated with operating a computer and other office equipment
  • Inside, climate-controlled working conditions

Granger Medical Clinic offers competitive wages and excellent benefits.

Benefits Include

  • Vision
  • Dental
  • Medical
  • Sick Leave
  • Paid Time Off
  • Life Insurance
  • Paid maternity Leave
  • Tuition Reimbursement
  • Short- and long-term Disability
  • Employee Assistance Program (EAP)
  • Health Savings and Flexible Spending Accounts
  • 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

Salary: $15 - $20 per hour

Job Posted by ApplicantPro

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Medical Practices

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