Bilingual Medical Receptionist (EN/VN) — No Weekends

Leoforce; Fountain Valley (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401K

No Weekends

Team Environment

Job summary

Leoforce, a large network of medical clinics in Southern California, seeks a bilingual Vietnamese and English Medical Receptionist in Fountain Valley. You will greet patients, schedule appointments, manage records, and ensure HIPAA-compliant handling of information.

The role requires healthcare experience, strong organizational skills, and excellent communication. Flexibility for evenings/weekends may be needed, with a patient-centered, team-focused approach.

Qualifications

• Minimum 2 years of medical reception experience.
• Proficient in medical terminology and patient scheduling software.
• Excellent interpersonal and communication skills.
• Strong organizational skills and multitasking ability.
• High accuracy in patient records and billing.
• Knowledge of insurance processes and claims.
• Proficient in MS Office (Word, Excel, Outlook).
• HIPAA confidentiality compliance is essential.
• Flexible hours including evenings/weekends if needed.
• CPR certification is a plus.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule and confirm appointments, surgeries, and consultations.
• Maintain patient accounts and update personal/financial information.
• Coordinate patient flow and communicate arrivals/delays to staff.
• Maintain patient confidentiality per HIPAA regulations.
• Handle patient billing and insurance paperwork.
• Collaborate with medical/non-medical staff for a seamless experience.
• Manage medical records, reports, and correspondence.
• Conduct patient satisfaction surveys and implement feedback.
• Stay current with medical/insurance legislation.

Skills

Bilingual Vietnamese & English

Medical reception experience

Patient scheduling

HIPAA compliance

Interpersonal communication

Organizational multitasking

Accurate patient records

Insurance processing

MS Office (Word/Excel/Outlook)

Flexible hours

CPR certification (plus)

Tools

MS Office Suite

Job description

Leoforce, a large network of medical clinics in Southern California, seeks a bilingual Vietnamese and English Medical Receptionist in Fountain Valley. You will greet patients, schedule appointments, manage records, and ensure HIPAA-compliant handling of information.

The role requires healthcare experience, strong organizational skills, and excellent communication. Flexibility for evenings/weekends may be needed, with a patient-centered, team-focused approach.