Bilingual Vietnamese and English Front Desk/Medical Receptionist

Leoforce; Fountain Valley (CA); Vor Ort; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

401K

No Weekends

Team Environment

Zusammenfassung

Leoforce, a large network of medical clinics in Southern California, seeks a bilingual Vietnamese and English Medical Receptionist in Fountain Valley. You will greet patients, schedule appointments, manage records, and ensure HIPAA-compliant handling of information.

The role requires healthcare experience, strong organizational skills, and excellent communication. Flexibility for evenings/weekends may be needed, with a patient-centered, team-focused approach.

Qualifikationen

• Minimum 2 years of medical reception experience.
• Proficient in medical terminology and patient scheduling software.
• Excellent interpersonal and communication skills.
• Strong organizational skills and multitasking ability.
• High accuracy in patient records and billing.
• Knowledge of insurance processes and claims.
• Proficient in MS Office (Word, Excel, Outlook).
• HIPAA confidentiality compliance is essential.
• Flexible hours including evenings/weekends if needed.
• CPR certification is a plus.

Aufgaben

• Greet patients and visitors warmly and professionally.
• Schedule and confirm appointments, surgeries, and consultations.
• Maintain patient accounts and update personal/financial information.
• Coordinate patient flow and communicate arrivals/delays to staff.
• Maintain patient confidentiality per HIPAA regulations.
• Handle patient billing and insurance paperwork.
• Collaborate with medical/non-medical staff for a seamless experience.
• Manage medical records, reports, and correspondence.
• Conduct patient satisfaction surveys and implement feedback.
• Stay current with medical/insurance legislation.

Kenntnisse

Bilingual Vietnamese & English

Medical reception experience

Patient scheduling

HIPAA compliance

Interpersonal communication

Organizational multitasking

Accurate patient records

Insurance processing

MS Office (Word/Excel/Outlook)

Flexible hours

CPR certification (plus)

Tools

MS Office Suite

Jobbeschreibung

Bilingual Vietnamese and English Front Desk/Medical Receptionist

6968448

Location: Fountain Valley, CA, US

Date Posted: 11-02-2026

Experience: Mid Level

Salary: $18 - $25 per hour

Job Description

We are seeking an enthusiastic and dedicated professional to join our team as a Medical Receptionist. In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a positive experience right from their first interaction with us. You will utilize your medical reception skills to provide outstanding service while coordinating patient flow, managing appointments, and maintaining accurate patient records. This position requires a person who is passionate about healthcare, has a keen eye for detail, and possesses exceptional organizational and multitasking abilities.

Responsibilities:

• Welcome patients and visitors in a warm, professional manner, addressing their queries promptly and efficiently.
• Schedule and confirm patient appointments, surgeries, and medical consultations.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Ensure the smooth flow of patients by communicating patient arrivals or delays to appropriate medical staff.
• Maintain patient confidentiality at all times in accordance with HIPAA regulations.
• Handle patient billing and payments, including insurance claim paperwork.
• Collaborate with medical and non-medical staff to ensure a seamless patient experience.
• Facilitate patient care by managing medical records, reports, and correspondence.
• Conduct patient satisfaction surveys and implement feedback for continuous service improvement.
• Stay updated with changes in medical and insurance legislation.

Qualifications:

• Minimum of 2 years of experience in a medical reception or similar role within the healthcare industry.
• Proficient in medical terminology, healthcare systems, and patient scheduling software.
• Exceptional interpersonal skills with a demonstrated ability to communicate effectively with patients, families, and healthcare professionals.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• High level of accuracy and attention to detail, particularly with patient records and billing.
• Knowledge of insurance processes and claims.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Demonstrated commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
• Proactive problem-solving skills, with the ability to anticipate needs and issues before they arise.
• Ability to work flexible hours, including evenings and weekends if needed.
• CPR certification is a plus.

A bit about us

We are a large network of Medical Clinics in the Southern California Area.

Why join us?

• 401K
• No Weekends
• Team Environment