Bilingual Medical Receptionist

Txhealthcare; Willow Park (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Texas Health Care PLCC is seeking a professional Medical Receptionist to join our healthcare team. You will greet patients, manage appointments, handle calls, and maintain patient records with accuracy and confidentiality.

As the first point of contact, you will uphold exceptional customer service and collaborate with medical staff to ensure smooth operations in a fast-paced environment, while adhering to HIPAA regulations and privacy standards.

Qualifications

• High school diploma or equivalent.
• Proven experience as medical receptionist or similar role.
• Knowledge of medical terminology, procedures, and insurance verification.
• Proficient in using EMR systems.
• HIPAA awareness and patient confidentiality.

Responsibilities

• Greet patients and visitors in a warm and friendly manner, ensuring a positive experience.
• Answer and manage incoming phone calls, including screening and directing calls as appropriate.
• Schedule appointments and maintain updated calendars for medical professionals.
• Verify patient demographics and insurance information and update records as necessary.
• Collect copayments and process payments, ensuring accuracy and confidentiality.
• Maintain tidy and organized reception area to project a professional image.
• Coordinate patient flow and ensure timely check-ins and check-outs.
• Assist with administrative tasks such as filing, faxing, and scanning documents.
• Collaborate with medical staff and other administrative personnel for smooth operations.
• Adhere to HIPAA regulations and maintain patient confidentiality at all times.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Career Opportunities with Texas Health Care PLCC

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We are seeking a professional and compassionate Medical Receptionist to join our healthcare team. As the first point of contact, you will provide exceptional customer service to patients, staff, and visitors. Your main responsibilities will include greeting patients, scheduling appointments, managing phone calls, and maintaining patient records. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet patients and visitors in a warm and friendly manner, ensuring a positive experience
• Answer and manage incoming phone calls, including screening and directing calls as appropriate
• Schedule appointments and maintain updated calendars for medical professionals
• Verify patient demographics and insurance information and update records as necessary
• Collect copayments and process payments, ensuring accuracy and confidentiality
• Maintain tidy and organized reception area, ensuring a professional and welcoming atmosphere
• Coordinate patient flow and ensure timely check-ins and check-outs
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Collaborate with medical staff and other administrative personnel to ensure smooth operations
• Adhere to HIPAA regulations and maintain patient confidentiality at all times

Qualifications:

• High school diploma or equivalent
• Proven experience as a medical receptionist or in a similar role
• Knowledge of medical terminology, procedures, and insurance verification
• Proficient in using electronic medical record (EMR) systems
• Strong customer service and communication skills, both written and verbal
• Excellent multitasking and organizational abilities
• Ability to work well under pressure in a fast-paced environment
• Attention to detail and accuracy in managing patient records and processing payments
• Familiarity with medical coding and billing practices is a plus
• Ability to maintain confidentiality and exercise discretion

We offer competitive compensation packages and benefits, as well as opportunities for professional growth and development. If you are a dedicated and enthusiastic individual looking to contribute to a dynamic healthcare team, we would love to hear from you.