Bilingual Medical Receptionist

Redbud Pediatrics, LLC; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A growing pediatric medical office in Wichita, KS is seeking a Medical Office Receptionist to provide exceptional patient care. Responsibilities include scheduling appointments, managing patient records, and providing direct support to our healthcare team. Bilingual candidates who are proactive and organized will excel in this dynamic, fast-paced environment. Join us in our mission to support children's health and well-being!

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Uniform allowance

Vision insurance

Qualifications

• Fluent in English and Spanish, both written and verbal.
• At least one year of medical office experience.
• Excellent interpersonal and customer service skills.

Responsibilities

• Welcome patients and visitors, schedule appointments, and maintain a clean reception area.
• Accurately record patient payments and validate medical insurance.
• Ensure completeness of intake forms and manage electronic records.

Skills

Communication

Customer Service

Organizational Skills

Time Management

Bilingual in English and Spanish

Education

High school or equivalent

Tools

Microsoft Office Suite

Job description

About us

Redbud Pediatrics is a growing privately owned pediatric medical office with two locations in Wichita, KS. We pride ourselves on providing high-quality pediatric-specific medicine, continuity of care, and accountability while partnering with families to help their children reach their full potential.

Job Summary:

The Medical Office Receptionist will answer incoming calls, schedule appointments, and greet and assist patients in addition to general office duties in a physician's office.

Duties/Responsibilities:

• Welcome patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Schedule patient appointments to optimize patient satisfaction, provider time and most efficient use of exam rooms.
• Review patient electronic record to ensure completeness of intake forms.
• Scan and import files into electronic medical record.
• Maintain reception area in a clean, neat and orderly condition.
• Accurately record patient payments and balances receipts daily.
• Validate medical insurance via internet or phone.

Required Skills/Abilities:

• Must be fluent in English and Spanish, both written and verbal.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced environment.
• Basic office skills such as typing and filing.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school or equivalent
• At least one year medical office experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at a time unassisted, 50 pounds assisted.
• Must be current on required immunizations, including annual influenza vaccine and COVID-19 vaccine.
• Non-smoking workplace.

Benefits :

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Language :

• Spanish (Required)