Client/Customer Service Representative

Favorite Healthcare Staffing Inc.; Kansas City (KS); On-site; USD 22,000 - 30,000; Full time

Job summary

Favorite Healthcare Staffing Inc. is seeking a friendly bilingual Clinic Support Representative to assist front-office operations and deliver an exceptional patient experience.

The ideal candidate is fluent in Spanish and English and has solid medical office or hospital registration experience. You will greet patients, complete registrations, verify demographics and insurance, assist with scheduling, and support billing-related processes.

Qualifications

• High school diploma or GED required.
• Fluent in Spanish and English.
• 4+ years of medical office, clinic, or hospital registration experience.
• Experience with patient registration and insurance verification preferred.
• Proficient computer skills.

Responsibilities

• Greet and assist patients in a professional and caring manner.
• Complete patient registration, check-in, and check-out processes.
• Verify patient demographics and insurance information.
• Assist with scheduling and front-office administrative duties.
• Support insurance verification and billing-related processes.
• Maintain accurate patient records and documentation.
• Provide excellent customer service to patients, visitors, and staff.

Skills

Bilingual Spanish/English

Medical office experience

Customer service

Computer skills

Communication skills

Education

High school diploma or GED

Tools

Insurance verification systems

Job description

Clinic Support Representative – Bilingual (Spanish/English) – Full-Time | Medical Office

We are seeking a friendly, professional, and experienced Bilingual Clinic Support Representative to support front-office operations and provide an excellent patient experience. The ideal candidate will be fluent in Spanish and English and have strong medical office or hospital registration experience.

Key Highlights

• Competitive hourly pay: $15.97–$21.96 per hour


• Monday through Friday schedule


• Full-time direct hire opportunity


• Comprehensive benefits package

Responsibilities

• Greet and assist patients in a professional and caring manner


• Complete patient registration, check-in, and check-out processes


• Verify patient demographics and insurance information


• Assist with scheduling and front-office administrative duties


• Support insurance verification and billing-related processes


• Maintain accurate patient records and documentation


• Provide excellent customer service to patients, visitors, and staff

Qualifications

• High school diploma or GED required


• Fluent in Spanish and English required


• 4+ years of medical office, clinic, or hospital registration experience required


• Experience with patient registration and insurance verification preferred


• Working knowledge of healthcare billing and collection processes


• Proficient computer skills required


• Strong communication and interpersonal skills


• Excellent customer service and attention to detail