Bilingual Medical Office Scheduler

Northeast-Community-Clinic-4; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Northeast Community Clinic is seeking a Medical Assistant to manage clinic calendars, coordinate patient appointments, and operate the in-house switchboard with a strong focus on customer service.

Ideal candidates hold a Medical Assistant Certificate or CMA, with BLS and at least 1 year of medical-setting customer service. Travel between facilities may be required; bilingual in English and Spanish is preferred.

Qualifications

• Certificate in Medical Assistant or CMA required.
• High school diploma or GED.
• 1+ year customer service experience, preferably in a medical setting.
• Current BLS certification.
• Active clinical privileges and credentialing requirements at all times.

Responsibilities

• Manage clinic calendars and schedule patient appointments.
• Operate multi-line switchboard and information center.
• Make outbound calls for follow-up and reminder patient appointments.
• Document patient complaints and grievances to supervisor for corrective action.
• Log calls and appointments; travel between facilities as needed.

Skills

Microsoft Office

Communication skills

Customer service

Bilingual English/Spanish

Team player

Independent worker

Travel readiness

Education

Medical Assistant Certificate

Certified Medical Assistant

High school diploma or GED

BLS Certification

Job description

Northeast Community Clinic is seeking a Medical Assistant to manage clinic calendars, coordinate patient appointments, and operate the in-house switchboard with a strong focus on customer service.

Ideal candidates hold a Medical Assistant Certificate or CMA, with BLS and at least 1 year of medical-setting customer service. Travel between facilities may be required; bilingual in English and Spanish is preferred.