Bilingual Medical Office Receptionist & Patient Concierge

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a friendly, detail-oriented Customer Service Guide to support our physicians' practice and treatment center. You will greet patients, verify insurance, check-in patients, document demographics, and route calls and inquiries with compassion and accuracy.

Required: High School/GED, 2+ years of receptionist experience in a medical setting, excellent written and verbal communication, and bilingual English/Spanish.

Qualifications

• Minimum two years of receptionist experience in a medical office.
• Excellent written and verbal communication skills.
• Bilingual English/Spanish required.

Responsibilities

• Greet patients and providers at the reception desk.
• Check-in patients and document registration.
• Verify insurance and patient demographics.
• Forward calls and manage return calls.
• Provide outstanding customer service.

Skills

Customer service

Bilingual English/Spanish

Communication

Phone etiquette

Front desk

Education

High School/GED

MOS certificate

Tools

Microsoft Office

Job description

DHR Health in Edinburg, TX is seeking a friendly, detail-oriented Customer Service Guide to support our physicians' practice and treatment center. You will greet patients, verify insurance, check-in patients, document demographics, and route calls and inquiries with compassion and accuracy.

Required: High School/GED, 2+ years of receptionist experience in a medical setting, excellent written and verbal communication, and bilingual English/Spanish.