Bilingual Medical Office Front Desk Specialist

DHR Health; Edinburg (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to provide front desk and administrative support in the Oncology Radiology clinic. The role requires bilingual English/Spanish communication, two years of receptionist experience, and proficiency with EMR and billing processes.

As a key member of the physician practice, you will greet patients, verify insurance, schedule appointments, manage registrations, and coordinate with providers to ensure efficient patient flow and

Qualifications

• Two years of receptionist experience required.
• Medical office experience preferred.
• Medical terminology knowledge preferred.
• Experience with billing and insurance verification preferred.
• Excellent customer service and interpersonal skills.
• Computer skills with Microsoft Office required.
• Good written and verbal communication skills.
• Experience in a teaching facility preferred.
• Ability to use EMR and practice management software.

Responsibilities

• Greet patients and visitors at front desk and provide courteous service.
• Register patients and document registration with insurance information.
• Answer and direct phone calls in a busy office while maintaining customer service.
• Schedule, reschedule, and cancel patient appointments; track data and reminders.
• Enter charges and payments; assist with end-of-month closing.
• Retrieve and file medical records; prepare packets for billing company.
• Verify insurance, obtain authorizations, and confirm patient demographics.
• Support receptionist duties and maintain patient privacy and confidentiality.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Microsoft Office

EMR familiarity

Education

High School/GED

Bilingual – English/Spanish

Tools

EMR software

Billing software

Job description

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to provide front desk and administrative support in the Oncology Radiology clinic. The role requires bilingual English/Spanish communication, two years of receptionist experience, and proficiency with EMR and billing processes.

As a key member of the physician practice, you will greet patients, verify insurance, schedule appointments, manage registrations, and coordinate with providers to ensure efficient patient flow and