Bilingual Medical Front Office Pro (English/Spanish)

Sanchez Medical Center; South Gate (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

401(k) with employer matching

Sick Time

Paid Time Off after a year

Opportunities for growth

Job summary

Sanchez Medical Center in South Gate, CA seeks a friendly Bilingual Medical Receptionist to join the Front Office. The role requires fluent English and Spanish and at least 2 years of medical front-office experience, handling appointments, referrals, insurance, and patient communications.

You will greet patients, schedule and verify information, coordinate referrals, and support the team in a fast-paced primary care practice.

Qualifications

• Fluent in English and Spanish — required.
• Minimum 2+ years of medical front-office / receptionist experience — required.
• Comfortable communicating medical information and terminology in Spanish.
• Strong customer service and communication skills.
• Organized, dependable, and able to multitask in a busy medical office.
• Comfortable using computers, scheduling systems, and electronic medical records.
• Experience with eClinicalWorks (eCW) is a plus.
• Medical Assistant certification is a plus, but not required.

Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Answer incoming phone calls and assist patients in English and Spanish.
• Schedule, confirm, and reschedule patient appointments.
• Coordinate specialist referrals, diagnostic testing, and follow-up appointments.
• Track referral authorizations and insurance approvals.
• Verify patient demographics and insurance information.
• Communicate referral requirements, appointment instructions, and timelines to patients.
• Maintain accurate patient information and documentation.
• Assist the front office team with general administrative duties.

Skills

Fluent English and Spanish

Medical front-office experience

Customer service

Communication skills

Multitasking

Computer skills

eClinicalWorks (eCW)

Tools

eClinicalWorks (eCW)

Job description

Sanchez Medical Center in South Gate, CA seeks a friendly Bilingual Medical Receptionist to join the Front Office. The role requires fluent English and Spanish and at least 2 years of medical front-office experience, handling appointments, referrals, insurance, and patient communications.

You will greet patients, schedule and verify information, coordinate referrals, and support the team in a fast-paced primary care practice.