Bilingual Medical Front Desk Specialist for Patient Care

HRMD/Texas Pain Physicians; El Paso (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

HRMD/Texas Pain Physicians seeks a Front Desk Associate to welcome patients, answer phones, and coordinate care at the El Paso clinic. You will manage check-in/out, verify insurance, collect payments, and maintain accurate EMR records while ensuring PHI privacy and professional service.

The role requires excellent communication, strong organization, and teamwork in a fast-paced medical office environment. Competitive pay and reliable schedule offered.

Qualifications

• High school diploma or equivalent experience.
• Previous experience in customer service or front desk roles.
• Working knowledge of medical terminology and practices.
• Exceptional customer service and professional phone manner.

Responsibilities

• Answer phones and direct calls to the correct person.
• Greet patients, clients, and vendors; assist with needs and requests.
• Check-in/out patients and update EMR records.
• Verify insurance and collect payments at checkout.
• Schedule follow-ups and diagnostic testing as needed.

Skills

Customer service

Front desk

Verbal communication

Organizational skills

HIPAA awareness

Education

High school diploma or equivalent

Job description

HRMD/Texas Pain Physicians seeks a Front Desk Associate to welcome patients, answer phones, and coordinate care at the El Paso clinic. You will manage check-in/out, verify insurance, collect payments, and maintain accurate EMR records while ensuring PHI privacy and professional service.

The role requires excellent communication, strong organization, and teamwork in a fast-paced medical office environment. Competitive pay and reliable schedule offered.