Bilingual Medical Front Desk Receptionist

Lonseth Interventional Pain Centers; Metairie (LA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Insurance after 60 days (50% employee)

Holidays and paid time off

Job summary

Lonseth Interventional Pain Centers is seeking a friendly, professional bilingual medical front desk receptionist fluent in English and Spanish. This role is the first point of contact for patients in a busy clinical office, requiring welcoming interaction and strong organizational skills.

Responsibilities include greeting patients, scheduling appointments, verifying demographics and insurance, collecting copays, updating EMR, and coordinating with providers and staff.

Qualifications

• Fluent in both English and Spanish.
• Excellent communication and customer-service skills.
• Professional appearance and demeanor.
• Dependable, punctual, and organized.
• Comfortable working in a fast-paced medical office.
• Strong telephone and computer skills.
• Ability to multitask with attention to detail.
• Previous medical office/front desk experience preferred.
• Experience with electronic medical records and insurance verification is a plus.

Responsibilities

• Greet patients and provide a professional, welcoming experience.
• Answer incoming phone calls and assist patients in both English and Spanish.
• Schedule and confirm patient appointments.
• Check patients in and out.
• Verify demographic and insurance information.
• Collect copays and patient balances when appropriate.
• Assist Spanish-speaking patients with communication and general office needs.
• Maintain accurate patient information in the electronic medical record.
• Communicate effectively with providers, clinical staff, and administrative staff.
• Help maintain an organized and efficient front desk.
• Perform additional administrative duties as needed.

Skills

Bilingual English/Spanish

Customer service

Professional appearance

Dependable punctual

Fast-paced medical office

Telephone skills

Multitasking

Medical front desk experience

EMR & Insurance verification

Tools

EMR software

Job description

Lonseth Pain is seeking a friendly, professional, and dependable Bilingual Medical Front Desk Receptionist who is fluent in both English and Spanish.This position is often the first point of contact for our patients, so we are looking for someone who is welcoming, organized, confident on the phone, and able to provide excellent customer service in a busy medical office environment.

Responsibilities include:

• Greet patients and provide a professional, welcoming experience
• Answer incoming phone calls and assist patients in both English and Spanish
• Schedule and confirm patient appointments
• Check patients in and out
• Verify demographic and insurance information
• Collect copays and patient balances when appropriate
• Assist Spanish-speaking patients with communication and general office needs
• Maintain accurate patient information in the electronic medical record
• Communicate effectively with providers, clinical staff, and administrative staff
• Help maintain an organized and efficient front desk
• Perform additional administrative duties as needed

Qualifications:

• Fluent in both English and Spanish
• Excellent communication and customer-service skills
• Professional appearance and demeanor
• Dependable, punctual, and organized
• Comfortable working in a fast-paced medical office
• Strong telephone and computer skills
• Ability to multitask while maintaining attention to detail
• Previous medical office, front desk, scheduling, or receptionist experience preferred
• Experience with electronic medical records and insurance verification is a plus

What We Are Looking For:

The ideal candidate is someone who genuinely enjoys helping patients, communicates well with people from different backgrounds, and can remain professional and positive during busy periods. We are looking for someone interested in becoming a valued, long-term member of our team.Compensation: $17.00-19.00 per hour based on experience.Insurance after 60 days. We pay 50% of the premium for employee only.Holidays and paid time off provided. Will discuss in detail at interview.