Bilingual Medical Front Desk & Patient Services Coordinator

NileWHC; Roswell (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

NileWHC in Roswell, GA is seeking a Front Desk Receptionist to support an OB/GYN practice. You will handle patient check-ins, data entry for patient records, appointment scheduling, and general clerical duties with a focus on accuracy and confidentiality.

The ideal candidate will have strong communication skills, experience in a medical office, and the ability to remain calm under pressure while delivering friendly, professional service to patients and guests.

Qualifications

• Must have a High School Diploma or equivalent.
• Experience as receptionist or customer service role; medical office setting preferred.
• Spanish bilingual strongly preferred.
• Strong verbal and written communication skills.
• Data entry, record keeping, and confidentiality (HIPAA) are essential.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Maintain reception area and conference room cleanliness and order.
• Greet patients and visitors; offer coffee/ beverages.
• Schedule and reschedule appointments; place reminder calls.
• Enter personal, guarantor and insurance information into the software system.
• Answer calls promptly; transfer, document messages and maintain confidentiality.
• Address patient inquiries and provide support as needed.
• Perform related duties as required.

Skills

Data entry

Customer service

Verbal communication

Written communication

Spanish bilingual

Microsoft Word

Microsoft Excel

HIPAA compliance

Education

High School Diploma

Job description

NileWHC in Roswell, GA is seeking a Front Desk Receptionist to support an OB/GYN practice. You will handle patient check-ins, data entry for patient records, appointment scheduling, and general clerical duties with a focus on accuracy and confidentiality.

The ideal candidate will have strong communication skills, experience in a medical office, and the ability to remain calm under pressure while delivering friendly, professional service to patients and guests.