Bilingual Medical Front Desk Coordinator: Patient Experience

Nexuscps LLC; Cumming (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare Reimbursement

401(k) matching

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Job summary

Nexuscps LLC is seeking a Medical Front Desk Coordinator to enhance clinic operations in Marietta and Cumming, GA. The role requires welcoming patients warmly and managing scheduling while ensuring smooth clinic operations.

The ideal candidate will have strong communication skills, customer service experience, and preferably be bilingual. Responsibilities include maintaining patient records and providing excellent customer service, making it crucial to have a positive, organized approach in a fast-paced environment.

Qualifications

• 1+ year of customer service experience, preferably in a medical office.
• Strong communication, multitasking, and organizational skills required.
• Bilingual (Spanish/English) is a plus to better serve the community.

Responsibilities

• Greet patients warmly and professionally.
• Manage patient scheduling and clinic operations.
• Answer phones, emails, and patient inquiries.
• Maintain organized patient records and assist with billing.
• Work closely with medical staff to enhance patient experience.
• Ensure front office is clean and inviting.

Skills

Customer service experience

Strong communication skills

Bilingual (Spanish/English)

Organizational skills

Multitasking abilities

Education

High school diploma or equivalent

Healthcare administration training

Tools

Electronic Medical Records (EMR/EHR) systems

Job description

Nexuscps LLC is seeking a Medical Front Desk Coordinator to enhance clinic operations in Marietta and Cumming, GA. The role requires welcoming patients warmly and managing scheduling while ensuring smooth clinic operations.

The ideal candidate will have strong communication skills, customer service experience, and preferably be bilingual. Responsibilities include maintaining patient records and providing excellent customer service, making it crucial to have a positive, organized approach in a fast-paced environment.