Bilingual Medical Front Desk Concierge

West Point Physical Therapy Center, Inc.; Palmdale (CA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Résumé du poste

West Point Physical Therapy Center, Inc. is seeking a friendly Front Desk Receptionist to manage the main entrance and patient flow. You will be the first contact for visitors and will provide accurate information while maintaining a courteous, professional demeanor.

The role requires bilingual English and Spanish, strong communication, and the ability to handle multiple tasks in a fast-paced setting. In-person work is expected with standard office hours.

Qualifications

• Bilingual English and Spanish required or preferred.
• Excellent communication and people skills.
• Customer service orientation and professional demeanor.
• Strong organizational and multitasking abilities.
• Able to handle a fast-paced clinical front desk environment.

Responsabilités

• Greet and welcome patients at the front desk.
• Answer phones and schedule patients.
• Verify insurance benefits and eligibility across carriers.
• Address patient questions and concerns with courtesy.
• Process faxes, maintain records, and file documents.
• Handle insurance authorizations as needed.
• Assist with additional duties as assigned.

Connaissances

Bilingual EN/ES

Communication skills

Customer service

Time management

Multitasking

Formation

High school diploma

Outils

MS Excel

Description du poste

West Point Physical Therapy Center, Inc. is seeking a friendly Front Desk Receptionist to manage the main entrance and patient flow. You will be the first contact for visitors and will provide accurate information while maintaining a courteous, professional demeanor.

The role requires bilingual English and Spanish, strong communication, and the ability to handle multiple tasks in a fast-paced setting. In-person work is expected with standard office hours.