Bilingual Medical Front Desk Agent (English/Spanish)

Maryvale family practice group; Phoenix (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Maryvale Family Practice Group in Phoenix, AZ is seeking a front desk desk agent for full-time or part-time hours (20–40 hours/week) to greet patients, screen calls, and manage appointments in a busy medical office.

The ideal candidate is bilingual in English and Spanish, reliable, and demonstrates excellent writing and communication skills. Knowledge of spreadsheets and word processing is preferred, as is a friendly, professional demeanor.

Qualifications

• Must have strong communication skills English /Spanish
• Proven experience working as medical front desk agent or similar position
• Knowledge of spreadsheets and word processing documents
• Excellent customer service skills and courteous phone manner
• Time-management and organizational skills
• Within 10 miles distance from the clinic location

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Answer and screen phone calls
• Organize and schedule meetings as needed
• Maintaining office cleanliness and organization of resources

Skills

Bilingual (English/Spanish)

Strong communication

Customer service

Time management

Organizational skills

English/Spanish writing

Tools

Spreadsheets

Word processing

Job description

Maryvale Family Practice Group in Phoenix, AZ is seeking a front desk desk agent for full-time or part-time hours (20–40 hours/week) to greet patients, screen calls, and manage appointments in a busy medical office.

The ideal candidate is bilingual in English and Spanish, reliable, and demonstrates excellent writing and communication skills. Knowledge of spreadsheets and word processing is preferred, as is a friendly, professional demeanor.