Bilingual Front Desk Specialist – Patient-First Care

FOOT ANKLE SPECIALTY CENTERS LLC; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Job summary

Foot Ankle Specialty Centers LLC in Phoenix, AZ is seeking a friendly Front Desk Representative to greet patients and manage the reception area with warmth and organization. You will schedule appointments, verify insurance, collect co-pays, and support the care team by maintaining accurate EMR records and coordinating referrals.

Ideal candidates have medical front desk experience, strong communication, and bilingual English/Spanish skills are a plus.

Qualifications

• Prior experience in medical front desk or administrative role preferred.
• Familiarity with medical insurance verification and billing.
• Proficient with EMR and practice management software.
• Strong communication and patient-first attitude.
• Ability to multitask in a fast-paced clinical environment.
• High school diploma or equivalent.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet and check in patients professionally.
• Schedule and manage appointments in PM software.
• Answer calls, emails, and patient inquiries.
• Verify insurance eligibility and collect co-pays.
• Maintain accurate patient records in EMR.
• Coordinate referrals with insurers.
• Keep front desk and waiting area organized.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Bilingual EN/ES

Education

High School Diploma

Tools

EMR software

Practice management software

Job description

Foot Ankle Specialty Centers LLC in Phoenix, AZ is seeking a friendly Front Desk Representative to greet patients and manage the reception area with warmth and organization. You will schedule appointments, verify insurance, collect co-pays, and support the care team by maintaining accurate EMR records and coordinating referrals.

Ideal candidates have medical front desk experience, strong communication, and bilingual English/Spanish skills are a plus.