Bilingual Medical Administrative Assistant - Front Desk (Spanish)

Mission Viejo HC, CA-MV; Mission Viejo (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Long term disability

Job summary

Planned Parenthood of Orange and San Bernardino Counties in Mission Viejo, CA is seeking a full-time Bilingual Spanish Administrative Medical Assistant to support front office operations. You will greet patients, verify information, schedule appointments, manage paperwork, collect fees and donations, and maintain patient records with compassion.

This role emphasizes excellent customer service and adherence to policies, with a 4/10 schedule that includes one weekend day; benefits and retirement

Qualifications

• High school diploma or equivalent required.
• 1-3 years of continued job experience required.
• Healthcare or general receptionist experience required.
• Bilingual Spanish required; proficiency testing may apply.

Responsibilities

• Greet patients, check-in and schedule appointments.
• Prepare charts and ensure paperwork is complete and accurate.
• Input and update patient data in computer systems.
• Maintain patient records and assist with financial transactions.
• Collect fees, donations and verify payer sources as per guidelines.
• Provide excellent customer service with empathy and non-judgmental approach.
• Schedule family planning services including contraceptives and abortion services.

Skills

Bilingual Spanish

Customer service

Front desk duties

Education

High school diploma

Job description

Planned Parenthood of Orange and San Bernardino Counties in Mission Viejo, CA is seeking a full-time Bilingual Spanish Administrative Medical Assistant to support front office operations. You will greet patients, verify information, schedule appointments, manage paperwork, collect fees and donations, and maintain patient records with compassion.

This role emphasizes excellent customer service and adherence to policies, with a 4/10 schedule that includes one weekend day; benefits and retirement