Bilingual Medical Admin Specialist | Patient Scheduling

Express Employment Professionals - Cincinnati East; Beaverton (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Optical Coverage

Dental Coverage

Life Insurance

Short-Term Disability Coverage

Job summary

Express Employment Professionals - Cincinnati East is seeking a friendly Bilingual Medical Administrative Assistant (Spanish-English) to join a busy healthcare team. You will be the first face patients see, handling front desk operations, scheduling, and ensuring visits run smoothly and professionally.

The role requires confident phone etiquette, ability to switch between English and Spanish, and strong administrative skills.

Qualifications

• Experience in medical/clinical setting preferred.
• Strong admin and customer service background required or preferred.

Responsibilities

• Greet and check in patients with a warm, welcoming attitude
• Schedule and confirm appointments (in person and over the phone)
• Answer multi-line phones and direct calls appropriately
• Maintain and update patient records in the medical system
• Verify insurance information and collect co-pays
• Support providers and nurses with administrative tasks
• Translate for patients when needed (Spanish-English)
• Maintain patient confidentiality and HIPAA compliance
• Keep the front desk and waiting area clean and organized

Skills

Bilingual Spanish-English

Customer service

Scheduling

Phone handling

Medical office admin

Tools

Medical records system

Job description

Express Employment Professionals - Cincinnati East is seeking a friendly Bilingual Medical Administrative Assistant (Spanish-English) to join a busy healthcare team. You will be the first face patients see, handling front desk operations, scheduling, and ensuring visits run smoothly and professionally.

The role requires confident phone etiquette, ability to switch between English and Spanish, and strong administrative skills.