Bilingual Logistics Coordinator

Keynnect Logistics Inc.; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Growth opportunities

High-energy team culture

Flexible work environment

Job summary

Keynnect Logistics Inc. in Tampa, FL, is seeking a bilingual Logistics Coordinator (English/Spanish) to join our in-office Operations team. You will manage driver dispatch, load booking, rate negotiation, and shipment tracking.

This role emphasizes proactive problem solving, strong communication, and the ability to work under pressure. You’ll use our TMS and dispatch software, coordinate with drivers, brokers, customers, and internal teams to keep operations running smoothly.

Qualifications

• 2+ years of office work experience (logistics a plus)
• Bilingual English/Spanish required
• Strong communication and people skills
• Proven customer service experience
• Tech-savvy and proficient with Excel

Responsibilities

• Dispatch loads and support drivers; be primary contact
• Source, book loads, negotiate rates, build freight schedules
• Track shipments and provide status updates to brokers and customers
• Resolve delays, detention, accessorials, and changing needs
• Use TMS/dispatch software; maintain accurate records
• Collaborate with drivers, brokers, customers, safety, accounting, marketing, and leadership
• Drive improvements to dispatch processes and communication standards

Skills

Bilingual English/Spanish

Office experience

Customer service

Communication skills

Organized / detail-oriented

Tech savvy / Excel

Problem solving

Tools

Excel

TMS / Dispatch software

Dispatch software

Job description

Join Our Team as a Bilingual Logistics Coordinator!

Location: In-Office | Department: Operations | Language: English & Spanish Required!

We’re a growing transportation company looking for a go-getter with serious coordination skills to join our high-performance team.

Are you a problem-solver who thrives in a fast-paced environment? Do you enjoy taking charge, finding solutions, and making sure things get done right? If so, keep reading

What You’ll Do

• Driver Dispatch & Support: Serve as the primary point of contact for your assigned drivers. Dispatch loads, track progress, communicate updates, and keep drivers supported throughout their day.
• Load Booking & Rate Negotiation: Source and book loads, negotiate rates, and build freight schedules that keep drivers productive and profitable.
• Shipment Tracking & Communication: Monitor loads in transit, provide status updates, and keep brokers and customers informed from pickup through delivery.
• Problem Resolution: Handle delays, detention, accessorials, breakdowns, and changing customer needs quickly and professionally.
• Documentation & Systems: Use company TMS and dispatch software to manage loads, capture required information, and keep records accurate and up to date.
• Cross-Functional Collaboration: Work closely with Drivers, Brokers, Customers, Safety, Accounting, Marketing, and Leadership to resolve operational and billing-related issues.
• Process Improvement: Drive improvements to dispatch processes, communication standards, and coordination best practices as the company continues to grow.

What You Bring

• Bilingual (English/Spanish) – Required
• 2+ years of office work experience – Required (logistics a plus!)
• Great attitude, honesty, and strong communication & people skills
• Proven customer service experience
• Confident under pressure— thrives on action
• Organized, detail-oriented, and tech-savvy
• Comfortable with Excel and computer software
• A fast learner with a solutions oriented mindset

Why You’ll Love Working with Us

• Fast-growing company = growth opportunities for you
• High-energy, supportive team culture
• Be seen, heard, and valued — your work makes a difference
• Flexible environment with room to lead and shine

What’s In It for You

• 2 Weeks Paid Time Off (PTO) that increases with tenure
• Paid observed holidays
• Performance Bonuses
• $2 hourly raises guaranteed for each of the first 2 years
• Health Insurance
• Dental Insurance
• Vision insurance
• Fully stocked kitchen with snacks & drinks
• On‑site amenities, including a cafe, a fitness facilityand complimentary yoga classes
• 15-minute walk from Cypress Point Beach Park

Our Core Values: We D.R.I.V.E.

• We Work Together as One — Collaboration is rewarded, not just expected.
• We Own It — We speak the truth, follow through, and learn forward.
• We Raise the Bar — We take pride in our work & go the extra mile. Excellence is our standard.
• We Drive — We are self-motivated, proactive, and get better every day.
• We Find Solutions — We spot what’s wrong, take initiative, and turn problems into progress.