Bilingual Loan Solutions Specialist

OneMain Financial; San Bernardino (CA); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock plan

Tuition reimbursement

Paid time off

Paid holidays

Job summary

OneMain Financial in California seeks a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast financing for life’s expenses. This on-site role offers competitive pay and opportunities for professional growth.

You will work Monday–Friday, with some extended hours, interact via phone, email, chat, and our in-house systems, and help customers understand loan terms and optional insurance products.

Qualifications

• High School Diploma or GED is required.
• Bilingual Spanish preferred.
• Experience in sales, collections, or customer service.
• Ability to multitask and work with multiple channels.

Responsibilities

• Multitask and adapt to dynamic role demands.
• Exceed customer expectations with empathy and results.
• Develop new connections and maintain relationships with customers.
• Manage loan life cycle, including collections, in compliance with laws.
• Engage with customers via phone, email, chat, and in-house systems.
• Educate customers on loan terms and optional insurance products.

Skills

Bilingual Spanish

Sales experience

Customer service

Collections knowledge

Education

High School Diploma or GED

Job description

OneMain Financial in California seeks a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast financing for life’s expenses. This on-site role offers competitive pay and opportunities for professional growth.

You will work Monday–Friday, with some extended hours, interact via phone, email, chat, and our in-house systems, and help customers understand loan terms and optional insurance products.