Bilingual Loan Sales Specialist

OneMain Financial; Pikeville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life's expenses. The role rewards performance in a competitive environment with opportunities for professional development and advancement.

Responsibilities include multitasking across loan processes, meeting branch goals, and providing excellent customer service via phone, email, chat, and in-house systems.

Qualifications

• Sales experience preferred in a customer-facing role.
• Bilingual Spanish speaking is a plus.
• Customer service experience helps in handling inquiries and loan processes.

Responsibilities

• Multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through empathy and encouragement, delivering results related to branch goals.
• Develop new connections and maintain relationships with customers throughout the loan process and lifecycle.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products, ensuring understanding of loans and terms.

Skills

Sales experience

Bilingual Spanish

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life's expenses. The role rewards performance in a competitive environment with opportunities for professional development and advancement.

Responsibilities include multitasking across loan processes, meeting branch goals, and providing excellent customer service via phone, email, chat, and in-house systems.