Bilingual Loan Sales & Financing Advisor

OneMain Financial; Circleville (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. You will engage customers through multiple channels and guide them through loan life cycles.

The role emphasizes empathy, achievement, and adherence to regulations, with on-site scheduling Monday–Friday and occasional extended hours including Saturdays. Growth and advancement opportunities are highlighted.

Qualifications

• High School Diploma or GED is required.
• Bilingual - Spanish is preferred.
• Sales, Collections or Customer Service experience is preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. You will engage customers through multiple channels and guide them through loan life cycles.

The role emphasizes empathy, achievement, and adherence to regulations, with on-site scheduling Monday–Friday and occasional extended hours including Saturdays. Growth and advancement opportunities are highlighted.