Bilingual Loan Solutions Specialist

Regional Finance Corp. of Texas; El Paso (TX); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Regional Finance is hiring Loan Sales Specialists to help drive growth by listening to customers and offering tailored lending solutions. The role emphasizes high energy, performance metrics, and strong customer impact in a fast-paced environment.

You will work in an office setting with training and clear career advancement paths, including opportunities for bonuses tied to individual and team results. Strong communication and a customer‑first attitude are essential.

Qualifications

• High School Diploma or equivalent.
• Must pass drug screen, criminal and credit background checks.
• Valid Driver’s License and access to a dependable automobile with liability insurance.
• Bilingual in Spanish.

Responsibilities

• Drive sales performance by efficiently managing a dynamic workflow and meeting productivity targets.
• Consistently exceed customer expectations by delivering ease, empathy, and encouragement—contributing to branch revenue and customer satisfaction.
• Develop and maintain strong customer relationships, guiding them through the loan lifecycle and presenting tailored financial solutions.
• Own the full loan lifecycle, including repayment and collection activities, maintaining accuracy and compliance.
• Engage customers across multiple channels—phone, email, chat, and internal systems—to maximize outreach and sales opportunities.
• Demonstrate a goal-driven mindset, consistently striving to exceed performance metrics and contribute to branch growth.
• Educate customers on optional insurance products, ensuring they understand loan terms and available benefits.

Skills

Sales

Customer Service

Communication

Bilingual Spanish

Education

High School Diploma or Equivalent

Job description

Regional Finance is hiring Loan Sales Specialists to help drive growth by listening to customers and offering tailored lending solutions. The role emphasizes high energy, performance metrics, and strong customer impact in a fast-paced environment.

You will work in an office setting with training and clear career advancement paths, including opportunities for bonuses tied to individual and team results. Strong communication and a customer‑first attitude are essential.