Bilingual Loan Solutions Advisor – Growth & Sales

OneMain Financial Group; West Mifflin (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing insurance

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off 15 days per year

Job summary

OneMain is seeking Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment where hard work and dedication drive success and career development.

In this role you will multitask across channels, educate customers on loan terms and optional insurance, and guide them through the loan process and lifecycle while staying compliant with laws and regulations.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations through empathy and delivering results toward goals.
• Develop new connections and maintain relationships throughout the loan process and lifecycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through phone, email, chat and our systems.
• Demonstrate passion for achievement with a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms to ensure understanding.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment where hard work and dedication drive success and career development.

In this role you will multitask across channels, educate customers on loan terms and optional insurance, and guide them through the loan process and lifecycle while staying compliant with laws and regulations.