Bilingual Loan Sales Pro – Fast Financing & Growth

OneMain Financial Group; Pennsylvania; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customers and provide access to friendly financing for life’s expenses. You will thrive in a competitive environment with development opportunities and incentives that reward both individual and branch success.

In the Role, you will manage loan life cycles, engage customers across channels, and educate them on loan terms and optional insurance products, while staying compliant with applicable laws and regulations.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations through ease, empathy and encouragement.
• Develop connections and engage customers through the loan process.
• Manage the life cycle of loans including collections while complying with laws.
• Engage with customers via phone, email, chat and in-house systems.
• Show passion for achievement with a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customers and provide access to friendly financing for life’s expenses. You will thrive in a competitive environment with development opportunities and incentives that reward both individual and branch success.

In the Role, you will manage loan life cycles, engage customers across channels, and educate them on loan terms and optional insurance products, while staying compliant with applicable laws and regulations.