Bilingual Loan Solutions Advisor

OneMain Financial Group; Temple (TX); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial in Temple, TX, is hiring Loan Sales Specialists to listen to customers and provide access to friendly, fast, and affordable financing. The role offers development opportunities and rewards performance through base pay plus incentives.

The position requires a high school diploma or GED, with preferred sales or customer service experience. Bilingual Spanish is a plus, and the schedule is Monday–Friday with some Saturdays as needed.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely, efficient service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Engage customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat and our systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Temple, TX, is hiring Loan Sales Specialists to listen to customers and provide access to friendly, fast, and affordable financing. The role offers development opportunities and rewards performance through base pay plus incentives.

The position requires a high school diploma or GED, with preferred sales or customer service experience. Bilingual Spanish is a plus, and the schedule is Monday–Friday with some Saturdays as needed.