Bilingual Loan Solutions Sales Specialist

OneMain Financial Group; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Dallas, TX to listen to customers and provide access to friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment, with rewards tied to individual and branch success and opportunities for advancement.

Responsibilities include engaging customers across channels, guiding loan processes, and educating about loan terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations with ease, empathy and encouragement to meet goals.
• Develop new connections and maintain relationships by engaging customers through the loan process with tailored solutions.
• Manage the life cycle of loans, including collections, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and internal systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Dallas, TX to listen to customers and provide access to friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment, with rewards tied to individual and branch success and opportunities for advancement.

Responsibilities include engaging customers across channels, guiding loan processes, and educating about loan terms and optional insurance products.