Bilingual Lending Advisor (Spanish) – Loans & Solutions

Jobtome; Frisco (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% 1 2)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Frisco, TX to listen to customers, present tailored financing options, and guide them through the loan lifecycle. The role emphasizes customer-centric service, compliance, and cross-functional collaboration across channels including phone, email, chat, and in-house systems.

Ideal candidates have a High School Diploma or GED, preferably with Sales, Collections or Customer Service experience, and may be bilingual in Spanish.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Frisco, TX to listen to customers, present tailored financing options, and guide them through the loan lifecycle. The role emphasizes customer-centric service, compliance, and cross-functional collaboration across channels including phone, email, chat, and in-house systems.

Ideal candidates have a High School Diploma or GED, preferably with Sales, Collections or Customer Service experience, and may be bilingual in Spanish.