Bilingual Loan Specialist — Spanish

Jobtome; Frisco (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking Loan Sales Specialists in Frisco, TX. The role focuses on listening to customer needs and delivering friendly, fast, affordable financing options, while working toward branch goals.

The position emphasizes multitasking, empathy, and effective communication across channels to guide customers through loan decisions and insurance options. On-site schedule is standard with occasional extended hours.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Spanish language.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations with ease, empathy and encouragement toward branch goals.
• Develop new connections and nurture existing ones through the loan process with tailored solutions.
• Manage loan lifecycles, including collections activities while complying with laws.
• Engage customers via phone, email, chat and our in-house systems.
• Demonstrate a strong drive to achieve and meet targets.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

CRM software

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial is seeking Loan Sales Specialists in Frisco, TX. The role focuses on listening to customer needs and delivering friendly, fast, affordable financing options, while working toward branch goals.

The position emphasizes multitasking, empathy, and effective communication across channels to guide customers through loan decisions and insurance options. On-site schedule is standard with occasional extended hours.