Bilingual Loan Sales Specialist (Spanish)

OneMain General Services Corporation; Tampa (FL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist to engage customers and present tailored loan options. The role emphasizes empathy, accuracy, and collaboration with internal teams across channels including phone, email, chat, and in-house systems.

The position focuses on driving branch goals, developing customer relationships, and ensuring clear understanding of loan terms and insurance options. On-site in Tampa, FL, with growth opportunities.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations with empathy and encouragement, delivering results.
• Develop new connections and engage customers through the loan process with tailored solutions.
• Manage the loan life cycle, including collections, while maintaining compliance with laws.
• Engage customers and other departments via phone, email, chat and in-house systems.
• Demonstrate a passion for achievement and goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Collections experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to engage customers and present tailored loan options. The role emphasizes empathy, accuracy, and collaboration with internal teams across channels including phone, email, chat, and in-house systems.

The position focuses on driving branch goals, developing customer relationships, and ensuring clear understanding of loan terms and insurance options. On-site in Tampa, FL, with growth opportunities.