Bilingual Loan Sales Specialist — Growth & Incentives

Jobtome; Scottsdale (AZ); In loco; USD 38.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Descrizione del lavoro

OneMain Financial is seeking Loan Sales Specialists who empower customers by listening to their needs and offering accessible financing. In this role you will work in a dynamic, goal-driven environment with competitive compensation and opportunities for advancement.

Responsibilities include multi-tasking, exceeding customer expectations, engaging customers through multiple channels, handling loan life cycle and compliance, and educating customers about loan terms and optional products.

Competenze

• High School Diploma or GED required.
• Bilingual in Spanish.
• Sales, Collections or Customer Service experience preferred.

Mansioni

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Conoscenze

Bilingual - Spanish

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain Financial is seeking Loan Sales Specialists who empower customers by listening to their needs and offering accessible financing. In this role you will work in a dynamic, goal-driven environment with competitive compensation and opportunities for advancement.

Responsibilities include multi-tasking, exceeding customer expectations, engaging customers through multiple channels, handling loan life cycle and compliance, and educating customers about loan terms and optional products.