Bilingual Loan Sales Specialist — Growth & Benefits

Jobtome; Glendale (AZ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%? 10%

Tuition reimbursement

Paid time off (15 days' vacation per y

Paid sick leave as determined by state

11 Paid holidays (4 floating holidays

Paid volunteer time (3 days per year

Job summary

OneMain Financial in the United States seeks a Loan Sales Specialist who will engage customers, present tailored financing options, and guide them through the loan life cycle. The role emphasizes empathy, multi-channel communication, and achieving branch goals.

The position supports professional development in a dynamic environment with competitive compensation, incentives, and comprehensive benefits for long-term career growth.

Qualifications

• High School Diploma or GED.
• Bilingual Spanish.
• Preferred: Sales, Collections or Customer Service experience.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Bilingual Spanish

Sales

Customer service

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial in the United States seeks a Loan Sales Specialist who will engage customers, present tailored financing options, and guide them through the loan life cycle. The role emphasizes empathy, multi-channel communication, and achieving branch goals.

The position supports professional development in a dynamic environment with competitive compensation, incentives, and comprehensive benefits for long-term career growth.