Bilingual Loan Sales Specialist — Growth & Impact

OneMain General Services Corporation; Salinas (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial seeks a Loan Sales Specialist to empower customers by understanding needs and offering accessible financing options. The role includes a base salary with an additional compensation program tied to performance and branch success.

You will multitask effectively, exceed expectations, and guide customers through the loan lifecycle, including insurance options, while staying compliant with applicable laws.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish language skills required.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations through empathy and results toward branch goals.
• Develop new connections and nurture relationships by presenting tailored loan solutions.
• Manage the loan life cycle, including collections, while complying with laws and regulations.
• Engage customers and colleagues via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and contribute to team success.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual - Spanish

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist to empower customers by understanding needs and offering accessible financing options. The role includes a base salary with an additional compensation program tied to performance and branch success.

You will multitask effectively, exceed expectations, and guide customers through the loan lifecycle, including insurance options, while staying compliant with applicable laws.