Bilingual Loan Sales Pro (Spanish)

OneMain Financial; Florida; Presencial; USD 42.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

401(k) matching

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Resumo da vaga

OneMain Financial is hiring a Loan Sales Specialist in New York. The role focuses on listening to customer needs and providing access to financing, with opportunities for advancement in a supportive environment.

Responsibilities include managing loan lifecycles, meeting branch goals, and engaging customers via phone, email, chat, and in-house systems. On-site work with standard banking hours, with occasional extended hours.

Qualificações

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish.
• Location: On site.
• The schedule is Monday-Friday with possible extended hours, including Saturday.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Conhecimentos

Sales experience

Customer service experience

Bilingual Spanish

Formação

High School Diploma or GED

Descrição da vaga

OneMain Financial is hiring a Loan Sales Specialist in New York. The role focuses on listening to customer needs and providing access to financing, with opportunities for advancement in a supportive environment.

Responsibilities include managing loan lifecycles, meeting branch goals, and engaging customers via phone, email, chat, and in-house systems. On-site work with standard banking hours, with occasional extended hours.